On July 30, 2019, Shanghai Modern Service Standards (I), which was jointly compiled by SSF and CQC Shanghai Branch, was published in Shanghai City. It was the first blue paper that focused on and covered local modern service standards. President of SSF Zheng Huiqiang, Vice President of CCIC/Managing Director of CQC Lu Mei attended the event.

In the blue paper, standardizing service behavior and improving service are taken as the starting point and orientation. Additionally, it draws lessons from international standards and practices. The service standards of the trade associations and enterprises in some key service areas such as finance, information, tourism, science and technology services, and family service in Shanghai City in recent years are compiled.

As stayed by Lu Mei, in Shanghai Modern Service Standards (I), a model of the cooperation between national authoritative third-party certification bodies and local hub-type social organizations was set up to promote the high-quality development strategy of the national service industry and serve the local economic development.

This event is an important node for the high-quality development of Shanghai’s modern service industry. In the future, CQC will promote the internationalization of Shanghai Service Standard by cooperating with SSF.