On July 3rd, 2019, Shenzhen Hongdian Technology Co., Ltd. presented CQC Shenzhen Branch with a silk banner printed with the words "Hearts with Enterprises and Help Solve Problems" to express its gratitude for the professional, meticulous, sincere and efficient customer service work of CQC Shenzhen Branch. This year, CQC Shenzhen Branch refined the contents of customer classification management and created a brand-new customer service model to provide customized services for pilot customers. Moreover, CQC Shenzhen Branch investigated and analyzed the needs of enterprises, solved the existing problems of unfamiliar with certification process and requirements, and enhanced the management consciousness of enterprises to quality on the premise of ensuring the quality of certification and process specifications.