Recently, the Chengdu child faculty hospital smoothly got through the China quality certification center (CQC) Sichuan appraisal center ISO9000 scene verification became the first hospital certification enterprise of CQC Sichuan appraisal center which successfully inducted the ISO9000 quality control system.

 

The Chengdu child faculty hospital which enjoys the high reputation in the southwest area, was established in 1937, has 68 years struggle history, and has made the immortal contribution to this local and the peripheral child's health. Along with development of our medical service enterprise and market competition intensifying, the Chengdu child faculty hospital also set the new goal. They proposed the quality policy of "the patient first, based on quality, the high-quality service, strove for perfection, saved from impending death and assists the wounded, guarantees the security", poured into bit by bit the ISO9000 quality control system essence into each staff's blood, obtained the astonishing result of 22.6% yearly income growth.

 

The Chengdu child faculty hospital nimbly implemented the PDCA circulation management, opened the new project, introduced the new technology, and completed the clinical statistics and the material collection. From applies to the appraisal and to the decision-making, all based on data management. Before the practical work, first drew up the complete work routine, the responsibility, the work flow, the examination and critique standard and the record. Carries on the monthly examination and critique to various departments, take the work document as the examination and critique standard, take the recording as a certificate. Carries on continuous alteration to the unqualified items, take the medical record quality as the cut-in spot to improve the medical quality, and to strengthen etiquette training to promote nursing quality. combined with the Chengdu "double creates" work, take the medical waste water, medical trash processing as the breakthrough point, obtained the title of honor of Chengdu "the safe and advanced unit", "qualified discharged unit", and commended as approval unit "double creation” of the inspection group.

 

On the management of input end and the out-port end, it implemented qualified supplier evaluation every year to the hospital suppliers, implemented the time limited alteration to the unqualified supplier, revised the name list of qualified supplier in necessary. Especially strengthened Foreign Service management took the Foreign Service management responsibility explicitly into the work instruction book of the jurisdiction control section and the administrative offices, making explicit quality specification and took it into the contract to the Foreign Service. To the out-port quality control, the hospital information branch selected each method to carry on the different time of return visit and the degree of satisfaction investigation to the trouble guardian which had accepted the treatment, the data is reliable, and made monthly report form and put it into files, and signed contract of correlation medical record consult, the photocopying with the insurance company, according to contract provision implementation.

 

Through the implementation of standard, the Chengdu child faculty hospital formed the served mechanism that take the health of children as the main point, also strengthened the market competition strength and the sustainable development ability unceasingly of the hospital.